Click & Collect
How It Works: Simple and
Straightforward
- Browse and Select
Explore our wide range of products online. Whether you’re looking for everyday essentials or something special, we’ve got you covered. Add your chosen items to your shopping cart. - Choose Click and Collect at Checkout
When you’re ready to complete your purchase, select the "Click and Collect" option at checkout. - Confirmation and Collection
Once your order is ready, you’ll receive a confirmation email with collection details. Simply call to our store, at the collection point outlined in the email, show your confirmation, and collect your items. It’s that easy!
Why Choose Click and
Collect?
- Convenience: Shop online whenever it suits you, from anywhere, and pick up your order at a time that fits your schedule.
- Speed: Need your items in a hurry? With Click and Collect, your order is typically ready for pickup within just one hour – much faster than standard delivery.
- No Delivery Charges: Save on shipping costs by collecting your order directly from our store.
- Security: Avoid the risk of missed deliveries or
parcels being left unattended.
- Sustainability: Help reduce packaging
waste by picking up your order directly in-store.
Frequently Asked Questions
1. When will my order be ready for collection?
You’ll have 2 days, 48 hours, to collect your order once you receive your confirmation. If you need more time, just let us know, and we’ll do our best to accommodate.
2. How long do I have to collect my order?
You’ll have 2 days, 48 hours, to collect your order once you receive your
confirmation. If you need more time, just let us know, and we’ll do our best to
accommodate.
2. What do I need to bring when I collect my
order?
Please bring your confirmation email and a valid ID. If someone else is
collecting on your behalf, they’ll need to show the confirmation and their ID.
3. Can I make changes to my order after it’s
placed?
We understand that sometimes things change. If you need to adjust your order,
please contact us as soon as possible, and we’ll do our best to assist.
4. What if I’m running late?
No problem! If you can’t make your scheduled pickup time, just reach out to us,
and we’ll arrange a new time that works for you.
5. Where do I go to collect my order?
Once at the store, follow the signs for "Customer Service Desk” or just ask
one of our friendly team members who will be happy to assist you.
Start Shopping Today
Experience the ease and convenience of our Click and Collect service.
Start shopping now and enjoy the flexibility of picking up your order within 1 hour or at a time that suits you. If you have any questions, If you have any questions or
need further assistance, feel free to contact us through our website or by
calling us at 057 8672700.
Thank you again for shopping
with Telfords Portlaoise Ltd. We look forward to seeing you soon!